One of the best places we stayed during our 3-month Latin/Central America trip! The accommodation is very spacious, modern and well equipped, with a fully... read moreOne of the best places we stayed during our 3-month Latin/Central America trip! The accommodation is very spacious, modern and well equipped, with a fully stocked kitchen, an excellent shower and an absolutely stunning view on the river! The lightning effects at night create an especially magical atmosphere. Highly recommended! read less

Beautiful location with some amazing mountain views. Lots of construction out the front door, but the construction is necessary due to a devastating flood. The... read moreBeautiful location with some amazing mountain views. Lots of construction out the front door, but the construction is necessary due to a devastating flood. The staff is accommodating. read less

I stayed at Villa Alejandro for 4nights/5days during the July rainy season. Overall, it’s a great place to stay for the price, only $44/night! But... read moreI stayed at Villa Alejandro for 4nights/5days during the July rainy season. Overall, it’s a great place to stay for the price, only $44/night! But I think some things should be mentioned and considered before staying here.
I stayed in casita 1 which was really cute upon 1st inspection: it has a fully equipped kitchen so you can cook & eat in if you want, smart tv worked (although the picture quality wasn’t the best), it was super quiet, the garden view was amazing as you can sit outside and watch the hummingbirds fly all around.
However a few things to note:
1. The front entrance is not secured and there is no onsite security. There is a lock on the front gate but it can easily be opened by anyone. I felt very safe in the area so I was ok with this but something to consider.
2. Villa Alejandro is at the top of a hill so if you’re walking, when coming and going to shops or restaurants you will most likely walk up this hill which could be difficult for some. I saw a lady backpacking and struggling to carry all her belongings up the hill.
3. If staying in a casita you may never see the staff. I did not do a formal check-in in the lobby, I was not greeted in-person at all, you access the casita using a lockbox which the hotel will provide the code prior to your arrival. I had never used a lockbox before & got a little confused on how to enter my room. These instructions were not clear at all. So if you value that type of interaction or service, you may not find it here.
4. The room was cute however, the bed is FIRM, almost hard. The room apparently had previous leaks as there were water stains on the walls that came from the ceiling - There were no leaks while I was there though. The curtains were dirty in some areas too. There were spider webs on the ceiling. There were 3 power outages that were not the hotel’s fault but they should provide lanterns or something more than a tiny flashlight for this. The staff should also reach out to the guests during blackouts to provide reassurance to travelers instead of leaving them to figure it out for themselves- (the power only stayed out for 1 minute each time). Also, the provided coffee, sugar, creamer, salt etc. were all hard and clumped together due to the humidity. I don’t use these things anyway but definitely took notice. The water they also provided had debris floating in it. If you leave your toothpaste out in the bathroom tiny ants will come out of the outlet and swarm it. Last, one of the chairs outside my room was broken & I didn’t realize until after I sat on it.
5. As mentioned I didn’t interact with the staff at all. Seems like the hotel is mainly run through using WhatsApp, this is how you communicate with the hotel. However, they are very responsive! One of the other guests mentioned there was no one in the lobby one night when she needed help so I’m not sure when or how long the staff is onsite.
Considering the above, I still enjoyed my stay because many of these things don’t bother me but they may bother you. The other guests were friendly, but I didn’t see them much & the town itself made me already want to go back. I’d probably stay somewhere further out and drive into town next time though, just to have more comfortable hotel experience. read less

Perfectly located. Close to lots of activities. Close, 15 minutes walk to city Centre and very quiet. Must use whatisapp l, this way... read morePerfectly located. Close to lots of activities. Close, 15 minutes walk to city Centre and very quiet. Must use whatisapp l, this way communications, demands and services are easily accessible. read less

This place rocked for me. Quiet and I could walk onto porch when I wanted. Super nice place if in one of the rooms.

I came for Massage from Fatima and would recommend it was nice and relaxing, when we finished i didnt even want to leave. Thank you... read moreI came for Massage from Fatima and would recommend it was nice and relaxing, when we finished i didnt even want to leave. Thank you Fatima for amazing experience ❤️‍🔥 read less

Location- excellent!
Beautiful setting with waterfall, listen to the river it's so close!
Rooms excellent, service the finest.
Our new favourite place to stay!

Loved everything but no front desk. Check in is a recording in Spanish that you call. Housekeeping left to fill in. Housekeeping... read moreLoved everything but no front desk. Check in is a recording in Spanish that you call. Housekeeping left to fill in. Housekeeping staff was excellent but no front desk made daily communication a little difficult.
There was also construction of new units at my front door at El Cielo. It was unbearable and staff insisted it would be fine. They finally moved me to a different property. read less