Careers at Villa Alejandro

Explore Villa Alejandro: A Beacon of Affordable Luxury in Hospitality

Founded in 2018 with just three rooms, Villa Alejandro quickly set a new standard for accessible luxury. The dynamic model features modern, stylishly furnished studio apartments and holiday bungalows with kitchenettes, all crafted to deliver exceptional value in stunning settings.

Over the course of 6 years, Villa Alejandro has managed to build a nationally known brand with high recognition value. Nestled on idyllic properties, it consistently achieves an impressive 85% occupancy rate year-round, underscoring the brand’s appeal and steady performance.

With a devoted team of approximately 25 professionals, Villa Alejandro is focused on enhancing performance and strategically scaling operations to extend this unique brand of hospitality across Panama, aiming to bring Villa Alejandro’s signature experience to more locations and guests.

Join Villa Alejandro, where a commitment to excellence and strategic expansion converge, offering a career at the forefront of the hospitality industry. At Villa Alejandro, we don’t just offer jobs; we offer career journeys. Positioned in the heart of Panama, we are dedicated to nurturing talent from within. Whether you start with us a receptionist or a member of our cleaning staff, your path can lead you all the way to the executive level.

With our new Training & Education Department, we provide tailored learning resources and growth opportunities to help you excel and rise throught our ranks.

MISSION

Our mission is to create delightful stays by serving, helping and guiding our guests with dedication and expertise.

VISION

Our vision for the next 10 years is to manage 800 Villa Alejandro units, realise $20 million in sales per year and create opportunities for 350 employees.

CORE VALUES

Our core values are the backbone of our business and guide our hiring process: We are disciplined, committed, responsible, reliable, transparent, exceptional and results oriented. Villa Alejandro is going to operate nationwide and is growing every day.

Join Villa Alejandro and embrace the opportunity to expand your horizons and achieve your fullest potential right here in Panama. At the heart of our success is a commitment to teamwork and collective growth. As we continue to expand our presence nationwide, we offer dynamic career advancement opportunities for those eager to contribute to our thriving community. 

Unlock higher job positions through our targeted training initiatives.

Apply today, and change your life with us!

Tap on our Whatsapp number: +507 6452-2294 You will automatically receive a Google Form to complete your application. We look forward to discovering how you can contribute to our dynamic team!

or send your meaningful CV direct to us by email!

Our current available positions:

  • HOUSEKEEPING
  • RECEPTIONIST
  • EXECUTIVE ASSISTANT TO THE CEO
  • OPERATIONS SUPERVISOR

Join our adventure!


HOUSEKEEPING


We are seeking dedicated individuals to maintain clean and welcoming spaces at our hotel in Boquete. If you have experience in cleaning, attention to detail, and reliability, we’d love to have you on our team.

This position offers a starting salary of $600.00 per month. Full-time employment.

Location: Boquete, Panamá.

Requirements:

  • Experience in Cleaning: Especially in hotels, is a plus.
  • Attention to Detail: Notice and perfect even the smallest details.
  • Reliability: Punctuality and teamwork are essential.
  • Physical Stamina: Ability to lift objects and perform physical tasks.
  • Flexible Schedule: Willingness to work weekends and holidays.
  • Communication Skills: Basic communication with staff and guests.
  • Positive Attitude: Bring positivity and a proactive approach to work.
  • Work Permit & health card: Must have the legal work permit and valid health card.

Unlock higher job positions through our targeted training initiatives.

Apply today, and change your life with us!

Tap on our Whatsapp number: +507 6452-2294 You will automatically receive a Google Form to complete your application. We look forward to discovering how you can contribute to our dynamic team!

or send your meaningful CV direct to us by email!


Receptionist

Become the face of our charming hotels in Boquete! We are seeking a friendly and organized receptionist to manage guest interactions, oversee reservations, and provide exceptional customer service to ensure a memorable stay for all our visitors.

Salary: $600.00 – $750.00 per month. Full-time position

Location: Boquete, Panamá.

OBJECTIVES
  • Reservation consulting: Provide guests with comprehensive information about available rooms, rates, and hotel services.
  • Check-in and Check-out Management: Coordinate and perform guest entry and exit procedures precisely and organizedly.
  • Telephone Assistance: Handle phone calls of guests and inquiries friendly and professional.
  • Guest Experience: Ensure guests enjoy a comfortable and pleasant stay at the hotel.
  • Personalized Attention: Provide friendly and attentive service to guests from their arrival to departure.
  • Concierge Services: Provide assistance to guests with local recommendations and additional services.
  • Payment Processing: Handle customer payment transactions accurately to ensure billing precision.
  • Valid/active health and work cards or work permissions
COMPETENCIES

  • Excellent verbal and written communication skills in English.
  • Living in Boquete (or surrounding areas).
  • Willingness and ability to work with a smile to support and assist our guests.
  • Ability to manage multiple calendars, schedule trips and control multiple email inboxes.
  • Manage storing and retrieving digital files and maintaining databases
  • Ability to address any needs presented by guests in a friendly manner and achieve win-win results.
  • Respond to text messages, emails and calls from guests and staff in a professional and friendly manner.
  • Willingness and ability to work on weekends or celebrations days in rotating shifts.
COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Villa Alejandro recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business.

We hire talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.


Unlock higher job positions through our targeted training initiatives.

Apply today, and change your life with us!

Tap on our Whatsapp number: +507 6452-2294 You will automatically receive a Google Form to complete your application. We look forward to discovering how you can contribute to our dynamic team!

or send your meaningful CV direct to us by email!


EXECUTIVE ASSISTANT TO THE CEO

Villa Alejandro is looking for a highly skilled and motivated CEO Assistant to join our team as soon as possible. The ideal candidate will have strong digital skills and proficiency in various management software and digital tools. This role requires close collaboration with the CEO, supporting daily operations, and representing the company in meetings with business partners. Professional demeanor and excellent communication skills are essential.

This position offers a starting salary of $900.00 – $1,200.00 per month. Full-time employment.

Location: Boquete, Panamá.

KEY RESPONSABILITIES:

  • Provide comprehensive administrative support to the CEO.
  • Manage and coordinate executive schedules and communications.
  • Assist in preparing reports, presentations, and correspondence.
  • Handle confidential information with utmost discretion and professionalism.

QUALIFICATIONS:

  • The candidate must live in or around Boquete, Panama.
  • Exceptional communication skills in English, both written and verbal.
  • Proven experience in an executive assistant role or similar position.
  • Strong organizational and time-management skills.
  • Proficiency in digital tools and software, including but not limited to:
    • Project management software (e.g., Asana, Trello, Slack)
    • Content management systems (e.g., WordPress)
    • Social media management tools
    • Digital file storage solutions (e.g., Google Drive, Dropbox)
    • Email management systems (e.g., Gmail, Outlook)
  • Proven experience in storing and retrieving digital files and maintaining databases.
  • Ability to manage multiple calendars, schedule travel, and monitor multiple email inboxes.
  • Ability to take detailed recording notes of meetings and coaching calls, identifying main points and action items.
  • Capacity to create agendas and other meeting materials.
  • Willingness and ability to work extended hours or weekends as needed to support special projects.
  • Willingness to respond to text messages, emails, and calls from the CEO & staff outside of standard office hours.

COMPETENCIES:

  • High proficiency in digital and project management tools.
  • Ability to manage multiple tasks and prioritize effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Strong interpersonal skills and the ability to work closely with executive management.

OBJECTIVES:

  • Ensure seamless communication and coordination within the executive team.
  • Enhance productivity and efficiency through the use of digital tools.
  • Support the CEO in strategic initiatives and day-to-day operations.

Unlock higher job positions through our targeted training initiatives.

Apply today, and change your life with us!

Tap on our Whatsapp number: +507 6452-2294 You will automatically receive a Google Form to complete your application. We look forward to discovering how you can contribute to our dynamic team!

or send your meaningful CV direct to us by email!


OPERATIONS SUPERVISOR

We are seeking a highly organized and dynamic Operations Supervisor to join our team at Villa Alejandro. The ideal candidate will have extensive knowledge and experience in the hotel industry, strong organizational and time-management skills, and the ability to work collaboratively with various departments. This role is crucial in enhancing operational efficiency and guest service.

The Operations Supervisor has two main responsibilities at Villa Alejandro: Serving as the hotel’s ambassador and managing internal operations.

As the ambassador, this role involves engaging with guests face-to-face, ensuring their satisfaction through personal interactions and small talks, such as inquiring about their stay and expressing gratitude for their visit.

On the management side, the Operations Supervisor ensures that internal operations run smoothly and efficiently, coordinating with specialized departments, leading the team with psychological competence and experience, fostering a positive work environment.

This position offers a starting salary of $1,200.00 – $1,500.00 per month. Full-time employment.

OBJECTIVES:

  • Ambassadorship and Proactive Guest Relations: Act as the ambassador of Villa Alejandro, engaging proactively with guests beyond problem-solving instances. Enhance guest experiences through daily interactions, gathering insights, and ensuring satisfaction with the hotel’s hospitality.
  • Team Leadership and Atmosphere: Foster a professional and motivating team atmosphere. Promote teamwork and high performance among staff. Ensure effective communication and collaboration across departments.
  • Culture of Accountability and Improvement: To foster accountability and ensure high standards in tasks, collaborate closely with the Human Resources, Cleaning, and Training supervisors. Encourage team innovation and continuous improvement within this collaborative framework.
  • Guest Experience Enhancement: Standardize and verify check-in procedures, engage with guests, and promote services.
  • Reservation and Payment Management: Ensure the receptionist team accurately handles bookings and payments via OTAs and direct bookings, implementing compliance checks.
  • Communication and Digital Engagement: Oversee receptionist communication and digital interactions, ensuring content and tone are appropriate.
  • Onboarding and Training: Oversee new staff onboarding and training, collaborating with the Human Resource Department and the Department of Education and Training.
  • Quality and Maintenance Management: Ensure high-quality standards and manage maintenance tasks, collaborating with the Cleaning supervisor.
  • Financial Oversight and Cost Management: Collaborate closely with the accounting department, office administration, and company management to establish and monitor departmental budgets. Develop and implement strategies to increase sales and occupancy. Ensure financial practices align with overall hotel goals and objectives.
  • Operational Strategy and Reporting: Enhance operational efficiency and guest service through initiatives, maintaining detailed daily reports.
  • Market Adaptation and Promotions: Involves working with the marketing department to foster relationships with local businesses and enhance guest experiences. It also includes collaborating on using email and other channels for promotions and last-minute offers, and aligning with the marketing department on promotional strategies and market adaptation efforts.

COMPETENCIES:

Extensive knowledge and experience in the hotel industry: Including operational and customer service management.

Demonstrated experience: In supervisory or management roles in the hotel industry.

Proactive Attitude: Willingness to go the extra mile, ensuring tasks are efficiently and effectively completed, and taking initiative to improve operations.

Communication Skills: Excellent verbal and written communication skills in English (additional languages preferred).

On call: It is important to us to be available on call as needed to ensure we can address any urgent matters promptly.

Location: The candidate must live in or around Boquete, Panama.

Leadership: Strong leadership and team management abilities, with a proven track record of motivating and managing a diverse team, and the ability to create a positive working atmosphere. This team leadership has to be done with empathy and clear communication.

Problem-Solving: Ability to effectively resolve issues and make decisions under pressure.

Customer Service: Exceptional customer service skills to enhance guest satisfaction.

Multitasking: Capability to handle multiple tasks efficiently.

Technical Proficiency: Experience with hotel management software such as Opera and Fidelio, advanced proficiency in Microsoft Office (Excel, PowerPoint, Word), and familiarity with online booking systems (OTA). Competence in CRM, data analysis, accounting and financial management software, as well as skills in inventory and purchasing systems, and communication and collaboration tools like Slack and Microsoft Teams. ( Not mandatory)

Organizational Skills: Strong organizational and time-management skills.

Collaboration: Ability to work collaboratively with various departments.

Financial Acumen: Understanding of budgeting and financial planning.

Innovative Thinking: Encourage innovation and continuous improvement.

Experience: Proven experience in hotel management or a related field.

Willingness and Ability to Work Extended Hours or Weekends: Flexibility to work extended hours or weekends as needed to support special projects.

Adaptability: Ability to adapt to changing environments and handle unexpected challenges.

Attention to Detail: Ensuring accuracy and thoroughness in all tasks.

Interpersonal Skills Ability: To build and maintain positive relationships with guests, staff, and stakeholders.


Unlock higher job positions through our targeted training initiatives.

Apply today, and change your life with us!

Tap on our Whatsapp number: +507 6452-2294 You will automatically receive a Google Form to complete your application. We look forward to discovering how you can contribute to our dynamic team!

or send your meaningful CV direct to us by email!


Join Villa Alejandro and embrace the opportunity to expand your horizons and achieve your fullest potential right here in Panama. At the heart of our success is a commitment to teamwork and collective growth. As we continue to expand our presence nationwide, we offer dynamic career advancement opportunities for those eager to contribute to our thriving community. 

Unlock higher job positions through our targeted training initiatives.

Ready to Make Your Mark?

To apply, simply tap on our Whatsapp number: +507 6452-2294 You will automatically receive a Google Form to complete your application. We look forward to discovering how you can contribute to our dynamic team!

or send your meaningful CV direct to us by email!


COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Villa Alejandro recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business.

We hire talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.